If your query can’t be found, kindly contact our team on customer service:
– Opening hours: Sunday-Thursday at 9:00 AM until 6:00 PM (IST)
– Phone number: +972-54-2985448 or +972-73-7422705
– Via email: luxuryvintagediamonds@gmail.com

We accept payments by: Credit card, PayPal, Bank transfer

Customized products are Non-refundable and cannot be canceled once the order has been
placed.

Absolutely! We provide both a warranty certificate and an insurance certificate with every
purchase.

No worries! It happens. Contact us, and we’ll ensure the ring is resized to fit you perfectly.
For deliveries, we recommend contacting us before placing your order so we can adjust the size
based on your exact measurements.

Your order can be canceled within 14 days of receiving the product. The refund will be issued
once the product has been returned to us, provided it is in its original condition and has not
been damaged

You can return the products by mail, courier, or person at our business location.
Please note, the cost of returning the product is the customer’s responsibility, and any shipping
fees may be deducted from the refund.

Products can be delivered via courier, or for international orders, they will be shipped through a
secure international shipping service to the address provided.
Alternatively, you may pick up the products directly from our business. Please note that express
shipping is available only on business days.

Expedited shipping may incur additional fees. For international orders, customs duties, taxes,
and any other applicable regulations in the destination country are the customer’s responsibility.

You can contact us through our customer service! We will be happy to assist you.
Phone number: +972-54-2985448 or +972-73-7422705
Via email: luxuryvintagediamonds@gmail.com