6. Cancellation of a Purchase by the Customer
43. The customer may cancel the transaction in accordance with the Consumer Protection Law
and the regulations derived from it. Specifically:
43.1. The deadline for canceling the transaction is from the time of purchase until the end of two
days afterward, excluding days of rest.
43.2. For custom-made products, cancellation is allowed within two days of the purchase,
provided production has not yet started; after that, cancellation is not possible.
43.3. Cancellations must be made via email.
43.4. To complete the cancellation, the product must be returned in its original packaging, along
with any price tags, to the business at 23 Tuval St., Ramat Gan.
43.5. After the product is returned as specified, the customer will receive a refund for the
amount paid, minus a cancellation fee of 5% of the transaction amount or 100 NIS (whichever is
lower), along with any shipping costs.
43.6. Exchanges are permitted within 14 days of purchase, with no credit issued. The customer
will bear the shipping costs for exchanges.
43.7. Exchanges can be made for up to 14 days, provided the product is complete, unused, and
in good working order. The shipping cost will be the responsibility of the customer.
43.8. Items purchased during a discount, sale, or raffle win are not eligible for exchange.
7. Cancellation of Purchase by the Business
44. The business reserves the right, at its sole discretion, to cancel or terminate a transaction,
sale, or order, in whole or in part, at any time and for any reason.
45.Users will be notified of any cancellation or interruption, and the business will refrain from
charging the customer’s credit card or will refund any amount paid for the products, as
applicable.
46. Except for the refund of the transaction amount, the user or customer will have no claims or
demands against the business or the supplier regarding the cancellation of the transaction.
47. If a product is found to be out of stock, the website may cancel the order or offer an
equivalent replacement item. In such cases, the website will not be liable for any direct, indirect,
consequential, or special damages incurred by the customer or any third party, including but not
limited to damages resulting from purchasing the item from another source at a different price